FAQ

Orders

To start the return process for an order placed after May 31st 2018, please click below to initiate your return and retrieve your complimentary return shipping label. 

START A RETURN

To track your order without logging in, visit our Order Status page and enter your email and order number. If you have an account, you may log in and track your order in your order history.

You can create an account before or after placing your order to track your order status using the same email, create one here. If you do not wish to create an account, you can also track your order by navigating to your order confirmation page or with your shipping confirmation email detailing the tracking number to estimate final delivery.

If you find any issues with your order once received, please contact care@fuzzybabba.com Monday –Friday from 9am -5pm EST to investigate.

Once an order is submitted, it cannot be altered or canceled. Once you receive your order, follow our steps here to create a return request.

We accept payments from Visa, Mastercard, American Express, Discover, and JCB as well as Paypal and Amazon Pay.

We will charge sales tax on items as required by local law as tax rate is based on final delivery address. Orders shipping to New York  and California are subject to all local and state sales taxes.

General

The original Fuzzy Babba slipper sock combined “fuzzy” feeling terry cloth with our “Babba” -- a yummy, squishy material that’s super soft and fluffy, just like a sheep’s wool! To put it simply, it’s “Fuzzy” for the fuzzy outside and “Babba” like the sheep!

The name made us smile, and our customers became really, really attached to it, too. Even though we’ve expanded our offerings beyond the style that started it all, it’s not unusual to hear you guys adoringly refer to your many pairs of “Fuzzy Babbas.” We just love that kind of passion!

For years, hard-soled slippers were stiff and dowdy, and regular socks were thin and slippery. Our unique design smooshed the best of both together to create a completely new product with the comfort and elasticity of a sock, but the pillowy softness and structure of a slipper. 

While traditional slippers are hard to clean without ruining their soles, Fuzzy Babba slipper socks can easily join the rest of your laundry in the washing machine. Your safety has always been a top priority for us, so we added grippers to the bottom to keep you from slipping. Plus, we try our best to create styles that fit you well and look super cute, too!

As a brand that combines comfort and function with fashion, we release new styles to you as soon as they hit our warehouse -- multiple times a season!

From the beginning, we’ve been a brand inspired by the cozy moments that make a happy life. To find out when we’ll introduce new categories of comfy-cozy products, join our email list!

You can learn more about each product on its individual product page, and for sizing, visit our Size & Fit guide! If you’ve looked in both of those places already, and still haven’t found the answers to your questions, feel free to email us at care@fuzzybabba.com.

We do! Sign up for our emails, and/or follow us @fuzzybabba to always stay in-the-know about our promotions and sales.

We recommend only wearing our slipper socks indoors, as the fabric and gripper bottoms can wear out more quickly on rougher surfaces like concrete. When caring for any of your Fuzzy Babba products, only machine wash in cold water, and tumble dry low. Also, avoid ironing at all costs!

Unfortunately, your purchase of Fuzzy Babba products is only for you or your loved ones to personally enjoy. By purchasing our products, you agree not to resell or distribute them for any commercial purposes. If we have reason to believe your order isn’t for personal use, we may reject or cancel it.